Privacy Policy

1. Introduction

At FusionLoot, accessible at fusionloot.com, we are firmly committed to safeguarding your privacy and protecting your personal data. This Privacy Policy outlines our practices concerning the collection, use, storage, and disclosure of your personal information when you use our services. We recognize the importance of handling your data responsibly and transparently, in compliance with applicable data protection legislation, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all information collected by FusionLoot through our website fusionloot.com and associated services. FusionLoot is the data controller for the personal data described in this policy, meaning we determine the manner and purpose of data processing. If you have any questions regarding the processing of your personal information, you may contact us at [email protected].

3. Categories of Data Processed

We may collect, use, and process the following categories of personal data:

a. Usage Data:
Information about your visits to and interaction with fusionloot.com, such as IP address, browser type and version, browsing behavior, referring URLs, device identifiers, pages visited, session timestamps, and time spent on pages.

b. Account Data:
Personal information you provide when you register or update an account with us, including your name, physical or billing address, email address, and telephone number.

c. Profile Data:
Details related to your use of our services, preferences, wishlists, reviews, and purchase history, as well as behavioral insights collected through interactions with our platform.

d. Communication Data:
Records of correspondence with our support team or other departments, including customer service requests, dispute resolutions, and communication logs.

e. Technical Data:
Device and system-level information such as operating system, device make/model, browser plug-in types, screen resolution, and language settings.

f. Transaction Data:
Details of purchases or transactions conducted through fusionloot.com, including payment method, transaction ID, shipping addresses, and delivery confirmations.

g. Preference Data:
User preferences regarding marketing communications, newsletters, promotional content, and your expressed areas of product interest.

4. Legal Bases for Processing

FusionLoot processes personal data under the following lawful bases as permitted by applicable law:

– Contractual Necessity: To establish and fulfill contractual obligations with you (e.g., delivering purchases, managing your account).
– Legitimate Interests: For purposes such as fraud prevention, business optimization, analytics, and website functionality, where such interests are not overridden by your rights.
– Consent: With your explicit consent (e.g., for marketing emails or optional cookies).
– Legal Obligation: To meet statutory or regulatory obligations, such as compliance with tax laws or legitimate requests by authorities.

5. Your Rights

Subject to applicable law, you may exercise the following rights regarding personal data collected by FusionLoot:

– Right of Access: Obtain confirmation and a copy of personal data held about you.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of personal data where lawful grounds exist.
– Right to Restriction: Request processing restrictions in specific circumstances.
– Right to Data Portability: Receive your data in a structured, machine-readable format for transfer to another controller.
– Right to Object: Object to processing of data based on legitimate interests or direct marketing.
– Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis.

To exercise any of these rights, you may contact us at [email protected].

6. Security Measures

FusionLoot employs a range of appropriate technical and organizational security measures to protect your data from unauthorized access, accidental loss, misuse, or disclosure. These include:

– Encryption of data in transit and at rest
– Access control and authentication protocols
– Regular backups and disaster recovery practices
– Security monitoring and software patches
– Staff training on data privacy and cybersecurity

7. International Transfers

To provide our services, some personal data may be processed or stored in countries outside your jurisdiction, including countries that may not provide the same level of data protection. In such cases, FusionLoot implements approved mechanisms such as Standard Contractual Clauses or relies on adequacy decisions to ensure appropriate data safeguards.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes set out in this Privacy Policy or as required by law. Examples of retention periods include:

– Account Data: Retained for the duration of your user account and up to 6 years thereafter to address legal obligations.
– Transaction Data: Retained for 7 years in compliance with financial regulations.
– Communication Data: Retained for up to 3 years following the last contact.
– Technical and Usage Data: Retained for up to 2 years for analytics and operational performance.

9. Cookie Policy

FusionLoot uses cookies and similar tracking technologies to enhance user experience, measure traffic, and personalize content. Cookies fall into the following categories:

– Essential Cookies: Required for platform functionality (e.g., login sessions, shopping cart functionality).
– Functional Cookies: Enhance usability and user preferences.
– Analytics Cookies: Aggregate usage behavior to improve service performance.
– Performance Cookies: Monitor and enhance website responsiveness and user engagement.

10. Cookie Management and Compliance

In compliance with GDPR and CCPA, we provide users with the ability to manage cookie preferences, including providing opt-in consent where required. You can customize your cookie settings through our cookie banner or browser settings. Visitors from specific regions may additionally see opt-out features as mandated by local regulations, such as the CCPA’s “Do Not Sell or Share My Personal Information.”

11. Children’s Privacy

FusionLoot does not knowingly collect or process personal data from children under the age of 13. If we become aware that personal data from a child has been collected without appropriate parental consent, we will take reasonable steps to promptly delete such data. Parents or guardians with concerns may contact us at [email protected].

12. Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in our practices, legal requirements, or technological advancements. Material changes to this policy will be communicated on fusionloot.com or directly via email where appropriate. Continued use of our services following a policy update indicates your acknowledgment of the revised terms.

13. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact FusionLoot at:

Email: [email protected]

FusionLoot is committed to maintaining full compliance with data protection laws, including GDPR and CCPA. You are encouraged to reach out with any questions or concerns regarding your privacy rights or data handling practices.